FAQS

Our minimum order quantity varies depending on the product For most items, the MOQ is 30, allowing businesses of all sizes to benefit from our competitive wholesale pricing.Please contact us for specific MOQs by product category.

Yes, we offer tiered pricing based on volume, ensuring our wholesale clients receive the best possible value. The more you order, the lower the cost per unit. Please contact us directly to discuss bulk pricing options.

We understand the importance of differentiation in the market. As such, we offer customization options for bulk orders, including custom designs, colors, and features. Minimum quantities and additional lead times may apply. Please reach out to discuss your specific needs.

Lead times can vary based on product availability, customization requirements, and ordersize. Typically, our lead time ranges from 3-6 weeks We strive to fulfill orders as quickly aspossible without compromising on quality.

Yes, we believe in the quality of our products and are happy to provide samples upon request. Samples are provided at a discounted rate, and shipping charges apply. Please contact us to arrange for samples.

We work closely with reputable logistics partners to ensure safe and efficient delivery of your order. Shipping costs are calculated based on order size, destination, and delivery requirements. We can ship on an EXW, FOB, or CIF，DDP basis, according to your preference.

We stand behind the quality of our products. In the rare event of receiving a defective item, please report it to us within 7 days of receipt. We will arrange for a replacement or credit depending on the situation. Returns of non-defective items can be discussed on a case-by-case basis, subject to a restocking fee.

We welcome visits from our wholesale clients to our manufacturing facility by appointment. It’s a great way to understand our production processes and quality control measures. Please contact us to schedule a visit.